The company provides customer service in different ways. The company or shopkeeper gives in different ways.
For example, if you buy goods from the same shop continuously for 6 months, then your goods will be noted by the shopkeeper and after 6 months you will get the goods as a prize from the shopkeeper.
The same thing applies in the company, if you complete the target of the company within the time within which the company has spoken, then the company gives you the prize. Prize can be anything.
For example - car, TV, bike etc. There are two types of customer service online and offline.